Career

Job Description

• Experience: 2-5 yrs
• Job Location: Delhi

Roles and Responsibilities

• Develop and maintain a client base by identifying and acquiring new customers through various sales channels.
• Provide personalized travel consulting and create customized travel itineraries based on client preferences, budgets, and schedules.
• Sell and promote travel services, including flights, accommodations, car rentals, and tour packages.
• Upsell and cross-sell additional services such as travel insurance, premium packages, and local tours to maximize revenue.
• Build strong relationships with travel suppliers and negotiate competitive rates for clients.
• Meet and exceed sales targets through proactive selling and excellent customer service.
• Stay updated on travel trends, destinations, and industry regulations to provide expert advice to clients.
• Handle bookin-g changes, cancellations, and travel disruptions with efficiency and professionalism.
• Resolve client queries, complaints, and travel-related issues in a timely manner.
• Use CRM tools to manage customer data, track sales performance, and report sales activity.
• Collaborate with internal teams (marketing, operations, customer service) to ensure smooth client experiences.

Desired Candidate Profile

• Any graduate/post-graduate.
• Excellent customer focus strong communication skills, self-driven and has a passion to pursue a career in travel.
• Excellent negotiation skills.
• Highly motivated individual who can deliver continuously under a target driven sales environment.
• Sound knowledge of domestic and international travel trends.
• Degree in Hospitality, Travel, Tourism, Business or relevant field.
• Personal travel experience will be an advantage.

Role:	Operations - Other
Industry Type:	Travel & Tourism
Functional Area:	Customer Success, Service & Operations
Employment Type:	Full Time, Permanent
E-mail:	[email protected]
Contact No:	+91 1204985705

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