Hello, there, and Welcome to the Safarmentor.com website. We are thrilled that you are taking the time to read out the Terms & Conditions of Services! This Website is provided solely to assist customers in gathering travel information, determining the availability of travel-related services, making legitimate reservations, or otherwise transacting business with travel suppliers, and for no other purposes. The terms "we", "us", "our" and "Safar Mentor Pvt. Ltd." refer to safarmentor.com, a tour, and travel company incorporated in New Delhi, India. The term "you" refers to the customer visiting the Website and/or booking a reservation through us on this Website, or through our customer service agents.
This Website is offered to you determined upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Agreement"). By accessing or using this Website in any manner, you agree to be bound by the Agreement. Please read the Agreement carefully. If you do not accept all of these terms and conditions, please do not use this Website.
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As a condition to using this Website, you endorse that:Rules and Restrictions Packages
he content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us and our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:You understand that any violations of this clause may result in the cancellation of your reservation(s), in your being denied access to the applicable travel product or services, your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
Suppliers, rules, and restrictions
You acknowledge that Safar Mentor Pvt. Ltd. pre-negotiates rates with suppliers to facilitate the purchase of products and services on your behalf. The rate displayed on the Website is a combination of the pre-negotiated rates for the products and services that you purchase, and a fee retained by Safar Mentor Pvt. Ltd. to compensate us for our services.
Separate terms and conditions will apply to your reservation and purchase of travel-related services that you select. Please read these terms and conditions carefully.You agree to inform Safar Mentor Pvt. Ltd. of any circumstance or condition as a result of which you or another person on whose behalf you are making a reservation may require special services prior to your purchase. Any complaints regarding a supplier should be brought to the attention of the supplier immediately during the time of the service and the same should be communicated to us in writing within thirty days thereafter, failing which, Safar Mentor Pvt. Ltd. will not entertain any such complaints.
Rules and Restrictions Packages
he content and information on this Website (including, but not limited to, price and availability of travel services), as well as the infrastructure used to provide such content and information, is proprietary to us and our suppliers and providers. While you may make limited copies of your travel itinerary (and related documents) for travel or services booked through this Website, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Website. Additionally, you agree not to:You understand that any violations of this clause may result in the cancellation of your reservation(s), in your being denied access to the applicable travel product or services, your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
Payment Policy
We accept online payments in Indian Rupees (Rs) on this Website. You validate that you are the cardholder for all online payments made using credit/debit cards and that your identification (“Cardholder ID”) exactly matches that of the credit/debit card used to make your purchase. You further agree to promptly provide proof of such matching Cardholder ID upon request at any time within six months of your purchase. You understand that any violation of this policy may result in the cancellation of your reservation(s), in your being denied access to the applicable travel products or services, your forfeiting any monies paid for such reservation(s), and/or in our debiting your account for any costs we incur as a result of such violation.
Change and cancellation policy
All requests for change or cancellation of any goods and services purchased on this website must be delivered in writing to the service help desk provided at the end of these terms or by email to contactus@safarmentor.com and must be received in both cases, on our working days at least 24 hours before these goods and services are scheduled to be provided. Our offices are open ("working days") from 9:00 am to 8:00 pm India local time on each day from Monday to Saturday, except on public holidays and holidays declared for private sector establishments in India. You agree to abide by the terms and conditions imposed at the time of your purchase, which will determine the change and cancellation policy applicable to your purchase, including, but not limited to penalties that may apply. Additionally, you agree that:
Requests for granting changes and cancellations will be processed within 2 working days after all payments required to process the request are settled. In the event of a cancellation, any payments, that are to be refunded after the deduction of payments required to process the cancellation will be credited to the same payment card or account which was used to make the original purchase within 15 working days thereafter. Some payment cards and accounts may take up to an additional 3 to 6 months thereafter to display the credited amount.
Refund policy
For refunds of unused or unutilized services that have been paid for and canceled in advance, the refund amount will be determined based on the cancellation policy mentioned above. The money will be refunded to the person who made the payment. Please note that the refund process may take 2 to 4 weeks due to banking procedures. If the refund is issued to a credit card or bank account, the associated bank charges will be deducted from the refund amount.
Delivery policy
All goods and services purchased on this website and their transaction receipts will be delivered in the form of a printable electronic ticket ("ticket") after the successful completion of your purchase. A notification of your ticket and any changes made to it may also be delivered to your mobile number, subject to service availability.
Your ticket will be available to download for a limited period of time from the page on this website that confirms the successful completion of your purchase. If you choose not to download your ticket from the page on this website, you must check that you have received an e-ticket for your purchase by e-mail. If not, notify us without delay within one hour after your successful completion of the purchase.
We shall not be liable if you do not receive your ticket because the e-mail address you provided at the time of purchase was unable to receive the e-mail containing your ticket after your successful completion of the purchase within 24 hours thereafter for any reason whatsoever.
Privacy policy
We understand that making purchases online involves a great deal of trust on your part. We take this trust earnestly and make it our foremost priority to ensure and keep the personal information that you provided to us secure and confidential. Please read our privacy policy to learn about our privacy proceedings.
Reviews, comments, and other actions
We always appreciate hearing from you. Please be aware that by submitting content to this Website via e-mail, postings on this Website, or otherwise, including any hotel reviews, questions, comments, suggestions, ideas, or the like contained in any submissions, you grant Safar Mentor Pvt. Ltd. and its affiliates a non-exclusive, royalty-free, sustained, transferable, irrevocable and fully sublet right to:
You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that Safar Mentor Pvt. Ltd. may exercise its rights (e.g. use, publish, edit, delete) to any content you submit without notice to you.
Airline Flight Tickets Booking
You agree to the standard air travel rules for all full-service airline flights and to the conditions of carriage for all your flights, which are available upon your request. You acknowledge that your flight ticket does not include amenities, baggage allowances, baggage fees, beverages, meals, or fees that must be paid directly at an airport unless directly stated otherwise.
Our Liability
We together with our officers, directors, employees, representatives, shareholders, affiliates, and providers in the light of the extent permitted by law hereby expressly exclude any responsibility and liability for
whether based on contract, strict liability or otherwise, that emerges out of or is in any way connected with
Reimbursement Practices
You agree to defend and indemnify the Safar Mentor Pvt. Ltd. Company, the Safar Mentor’s Affiliates, and/or their respective suppliers and any of their officers, directors, employees, and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:
Links to third-party sites
This Website may contain hyperlinks to third-party websites operated by other than Safar Mentor Pvt. Ltd.. Such hyperlinks are provided for your reference and updates only. We do not control such websites and are not responsible for their contents or their privacy or other practices. Above all, it is your sole responsibility to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of such items as viruses, hacking, trojan horses, defects, and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
General Terms of Service
This Website is operated by safarmentor.com India Private Limited, a company incorporated in New Delhi, India, and this Agreement is governed by the laws of India. Therefore, you hereby consent to the exclusive jurisdiction and venue of courts in New Delhi, India, in all disputes encountered out of or relating to the use of this Website. Use of this Website is unauthorized in any jurisdiction that does not give effect to all practices of these terms and conditions, including, without limitation, this paragraph.
You agree that no joint venture, partnership, or employment relationship exists between you and the Safar Mentor Pvt. Ltd. Company as a result of this Agreement or use of this Website. Our role in this Agreement is subject to existing laws and legal processes, and nothing that is contained in this Agreement limits our right to comply with law enforcement or other legal requests or requirements relating to your use of this Website or information provided to or gathered by us concerning such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action emerging from or relating to your access or use of this Website within two (2) years from the date on which such claim or action occurred or such claim or cause of action will be permanently waived.
If any part of this Agreement is determined to be invalid or unenforceable under applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and Agreement shall continue in effect.
This Agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Safar Mentor Pvt. Ltd. with respect to this Website and it lays off all prior or recent communications and proposals, whether electronic, oral or written, between the customer and Safar Mentor Pvt. Ltd. with respect to this Website. A printable version of this Agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records generated and maintained in printed form should be original.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Website are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.
Changes to this Agreement
We reserve the right, at our sole discretion, to change this Agreement at any time and any changes will be effective on the day they are posted. We encourage you to frequently review this Agreement for any changes or updates. We will notify you about any material changes to this Agreement beforehand.
Service help
For quick answers to your questions, contact us at contactus@safarmentor.com Or Give us a call at [+91 1204985705]